I am a huge fan of Atul Gawande. I picked up his book Better on a whim and loved it. Complications soon followed. Gawande takes his environment (the hospital operating room) and masterfully explains how things go right (and when they go wrong) and, most importantly, how they can improve. It’s gripping. Think Malcom Gladwell or Daniel Pink in their fast-paced, persuasive prose style, but then picture them also being surgeons and winning MacArthur Genius grants. Phew. He’s good. All this said, you can imagine my absolute delight when Gawande...
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